Privacy Policy

Privacy Policy

Updated on September 29, 2026. This privacy policy explains how DS-Design Systems Oy processes personal data collected through the dsys.fi website (EU General Data Protection Regulation 2016/679).

1. Data Controller

DS-Design Systems Oy (Business ID 0837152-7)
Myllylahdentie 149, 41450 Leppälahti
Phone 040 520 3854, email toimisto@dsys.fi

2. What Information Do We Process?

When you fill out a contact, trial, quote, training, or support form, we store the information you provide: your name, company, email address, phone number (optional), and the content of your message. For orders, we also process billing and shipping information. We use cookies to collect statistical data about website usage, such as page views and device type.

3. Purpose of Use and Legal Basis

We use this information to respond to inquiries, provide quotes and trial licenses, manage customer relationships, process orders, and develop our website. This processing is based on your contact request, a contract or preparations for a contract, and our legitimate interest in managing B2B customer relationships. We retain accounting-related data for the period required by law.

4. Recipients of Data and Transfers

Service providers process data on our behalf, such as for customer relationship management (HubSpot), website maintenance and analytics (Google Analytics), and payment processing (Stripe). Some service providers may process data outside the EU, in which case the transfer is based on standard contractual clauses approved by the European Commission or another lawful basis for transfer. We do not sell or disclose data to third parties for marketing purposes. To provide trial licenses, data may be transferred to the software manufacturer, the Siemens Industry Software Group.

5. Retention Period

Contact information is retained for up to three years from the last contact, unless the customer relationship continues. Customer and contract information is retained for the duration of the customer relationship and for the period required by law thereafter.

6. Your Rights

You have the right to access your personal data, request that it be corrected or deleted, object to its processing, and request that its processing be restricted. You can send your requests to toimisto@dsys.fi. You may also file a complaint with the Office of the Data Protection Ombudsman (tietosuoja.fi).

7. Cookies

This website uses essential cookies to ensure the proper functioning of the website and online store, as well as analytics cookies to track usage. You can block cookies in your browser settings.